Privacy Policy

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the choices available to you.

What we collect

We collect information you provide directly (account details, contact info, support requests), information collected automatically (usage data, device and browser information, IP address, cookies), and information from third parties (payment processors, identity verification services, analytics providers) where you have authorized such sharing.

How we use personal data

We use personal data to: provide and operate services; authenticate and manage accounts; process payments; communicate about your account and updates; personalize and improve the product; detect and prevent fraud; comply with legal obligations; and respond to requests from you or regulators.

Where required by law (for example under GDPR), our legal bases include: performance of a contract, your consent, compliance with legal obligations, our legitimate interests (security, product improvement, fraud prevention), and protecting vital interests where necessary.

Cookies and similar technologies

We use cookies, local storage, and similar technologies to enable core functionality, remember preferences, analyze usage, and deliver relevant content. You can control cookie preferences through your browser or device settings and, where provided, our cookie controls.

Sharing and disclosure

We share data with service providers who perform services on our behalf (hosting, payments, analytics), affiliates, professional advisors, and law enforcement or regulators when required by law. We require vendors to protect data and limit use to the purposes we authorize.

Third‑party services and links

Our services may include links or integrations with third‑party services. Those services have their own privacy practices; we are not responsible for their content or practices. Review third‑party privacy policies before providing personal data to them.

Your rights and choices

Depending on your jurisdiction, you may have rights including: access, correction, deletion, portability, restriction of processing, objection to processing, and the right to withdraw consent. To exercise rights, contact us using the details below. We verify requests to protect privacy and security.

Data retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose; when no longer needed we securely delete or anonymize data.

Security

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption in transit and at rest where appropriate, monitoring, and incident response processes.

International transfers

Personal data may be processed or stored in countries outside your jurisdiction. Where required, we use appropriate safeguards for cross‑border transfers such as standard contractual clauses or other lawful mechanisms and maintain contractual protections with subprocessors.

Children

Our services are not directed to children under applicable minimum ages. We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy with a new effective date. For material changes we will provide notice in advance where required by law.